How do you find the right vendor when it comes to outsourcing your custom software product?
Do you go by Google Rankings, Google Ads, Referrals, or Analyst Reports? There is actually no tried and tested method for identifying the right vendor, where you can say that one of them will be able to deliver on your requirements perfectly.
However, there are a few guidelines to help you choose the right offshore software development company.
1. Find them from any source which suits you – If you are fairly confident about what you want from your vendor, Google can be your first point of contact. If a company shows up on Google’s ranking or it has an advertisement, there is no harm in checking out the company’s website. Many companies which advertise on Google Ads, do not plan well.
Their landing page will display content which is not connected to the advertisement at all. On the other hand, there are companies which advertise their service offerings which when clicked lead to a landing page which gives appropriate information related to the advertisement.
These companies will at times lead you back to the website or have an email address you could contact. Giving such companies a good and thorough analysis can help in finding the right partner for your custom software development requirements.
2. Look for the unsaid more than the said – There is so much technology jargon, floating around, that it is difficult to separate the flotsam from the pearl. If the company’s website continues to emphasize on words such as `next generation’ `cloud’, `IoT’ but there is nothing much to indicate that they have worked on projects similar to what you are looking for, then the chances are strong that your project may run into a few hurdles.
Even in such cases, you may want to initiate a dialogue to find out how exactly they can serve your requirements.
3. Check out the management – The senior management of a company are its brand managers. Their qualification and experience would have helped immensely to lay the foundation for a company. Look at their profiles and experience, and you will get a good idea about the company. Also, look at their news or media section.
Their published news articles and press releases will tell you a lot about how the company has grown over the years.
4. Read their case studies and resources – Case studies especially those with the customer’s name published in them are sturdy documents which will shorten the search process for your custom software partner. If you can find a case study which echoes your requirement you are really close to identifying your partner.
5. Organize a call – Once you feel that you have identified a vendor, talk to them. Ask them questions about anything and everything. If they really know their business, they will be able to effortlessly go through the discussion. Frequent pauses with `we will get back to you shortly’, leaves room for doubt.
6. Test their domain knowledge – Technology outsourcing companies have mushroomed everywhere making it really tough to find good partners. It is, therefore, important to look for domain experts when looking for software development partners.
7. If they are cheap they must be bad and vice versa is not true any longer. Cost advantage can be provided by a company which has acquired a lot of experience. These companies can do a better job in project estimation and the man hours required for completion. Expensive vendors may be over charging simply because they do not have the skills in-house to deliver on a requirement.
8. Talk to the project manager – By now you have probably decided on your vendor. Talk to the project manager and see if he can envisage the end product. Ask him to steer away from technical terms and stick to business needs and solution. If he is able to do that the chances are that your marathon just ended.
9. Agile environment – It is important to see if the outsource company is comfortable to work in an agile environment. If they are, then you have really nothing to worry. More often than not, failed projects are not a result of the outsource partner, but because of lack of clarity and misunderstanding of project requirements at the beginning.
In an agile environment, the project evolves in phases and it gives you a chance to change, modify or approve development on-the-go.